On May 1st 2019, the successful health club next to the Sutton Cricket Club on Gander Green Lane became a Welcome Gym. The aim of this expanding gym chain is to provide a friendly, affordable and welcoming facility and a broad and engaging programme of fitness activities, designed to benefit the community and to help people make healthier choices.

We are recruiting!

The new Welcome Gym is currently recruiting staff and would welcome applicants to join its positive and friendly team. A job at Welcome Gym Sutton offers the opportunity to work in a busy, buzzing health club with good remuneration, training programmes, the chance for internal advancement and opportunities for staff to learn on the job, to take multiple courses, to expand their skills in many areas and to progress in a varied and interesting career in the fitness industry.

We would welcome applications for the following positions:-

Receptionists/Fitness Instructors

Members join up and pay on line, so most of the Receptionists’ duties are concentrated on the following duties and responsibilities:-

• Opening and closing the gym at specified times.
• Dealing with membership enquiries and queries or logging them on line, to be dealt with by the Membership Administrative team.
• Meeting and greeting customers front of house, delivering excellent customer service and maintaining the high standards set by Welcome Gym
• Helping members with the online joining process, where necessary.
• Ensuring that the club is safe, clean and well presented at all times, whilst adhering to health and safety policies and procedures.
• Being familiar with the joining and leaving procedures and Terms and Conditions of membership, in order to advise customers and answer simple queries or forward them to the administrative team.
• Keeping the gym tidy and in a working order with tasks of cleaning and maintenance.
• Record keeping.
• After appropriate training and the attainment of suitable YMCA Fit qualifications, there will be the opportunity for successful applicants for the Receptionists’ positions to lead some of our varied group fitness classes.

No specific qualifications are required, although any experience in a customer-facing role and transferable qualifications and skills would be beneficial. Training will be given but the general skills required for this post would include: -

• Excellent communication skills and a friendly, approachable manner.
• IT literacy.
• Organisation and initiative.
• Willingness to work in a team and co-operate with other employees.
• Punctuality
• Proactivity, as some shifts may require you to be a lone worker.
• Adaptability, as shifts and weekend availability may be required.

A bit of background about the club and our friendly team…

Welcome Gym Sutton is spacious and well equipped and offers amazing value, with over 80 FREE instructor-led exercise classes, plus over 90 instructor-led and virtual spin classes every week. There are large Mixed and Ladies Only gyms with treadmills, cross trainers, bikes and rowers, a group fitness studio, a dedicated boxing zone, an extensive functional training and stretch area, a purpose-built spin bike room and a generous free weights area. There’s also the provision to invest in professional personal training from our freelance P.T.s on site. Our team of well-qualified fitness instructors is on hand to run classes and workshops, and all our staff are dedicated to making Welcome Gym a happy place, where members are helped and supported to achieve their fitness goals.

If you are interested in working with us, please email your CV and a covering letter, explaining why you would like to work at the Welcome Gym Sutton club, to the Club Manager, Shane Linehan at shanelinehan@welcomegyms.co.uk . Those applicants that successfully pass the initial CV screening will be invited to attend a face-to-face interview in due course.