We can all agree that we would never have foreseen the situation we all find ourselves in and the impact that the Coronavirus Pandemic has had on our friends, family and society as a whole. Businesses have suffered and unfortunately, there will continue to be challenges for many service industry sectors, such as ours, as lockdown eases and there is a slow return to normality.
Whilst we have been closed our Trustees have done everything possible to protect the business. However, it is with great regret that we are writing to inform you that we are sadly not in a position to reopen our branch in High Wycombe. To secure our future it has been necessary that we gain the support of our partners and landlords and agree on a way forward with them. In the case of High Wycombe, unfortunately, this has not been possible and therefore our business here is not sustainable in these uncertain times.
This was not an easy or quick decision for the team, however, it was a necessary move to help us focus on the future of the remaining branches. We, of course, will be looking to re-deploy staff where practical and give them the support and references they need to successfully secure new jobs.
We appreciate you may have questions or queries relating to this news and our team are available to assist you. Please contact us using the link below.
I have a gym closure queryWith regards to your membership, we are committed to refunding any pre-paid membership subscriptions to you as swiftly as possible, please click the link below and you can request instructions on how to claim these:
Refund my Pre Paid Membership FeesAs an alternative, we can offer a transfer of membership to our closest branch at Chesham, which offers comparable facilities and classes; we can do this without an increase to your monthly subscription, therefore you will be receiving a loyalty discount against Chesham’s regular fees. To receive instructions as to how to transfer your membership to Chesham please click the following link:
Transfer my Membership to CheshamWe understand this news will be disappointing for you but we hope with your patience we can deal with your queries effectively and provide help to our team members.
Thank you for your support on this journey so far and may we wish you a very healthy future.
Simon Cutting, Trust Manager.