In line with the latest Government announcements, some of our gyms are within areas moving into Tier 4, the following summarises the changes to the rules of operation for gym facilities.

Those gyms located in Tier 4 area must, unfortunately, close until further notice, this information was updated on 31st December 2020:

Welcome Gym Gyms in Tier 4 - Which Must Close With Immediate Effect.

• Chesham
• Maidstone
• Southend
• Sutton
• Cheltenham

Clubs in Tier 3 - Gyms Can Open Normally But Group Exercise Classes Are Not Permitted.

• There are no Welcome Gyms currently in Tier 3.

Clubs in Tier 2 - Gyms Can Open Normally And Group Exercise Classes Can Go Ahead

• There are no Welcome Gyms currently in Tier 2.

The following gives you further information about what you can do in each tier.


Visiting The Gym
Under Tiers 2 and 3, our gyms can operate fully. All of our key safety measures will continue to be implemented, these include strict social distancing, one-way systems, regular equipment cleaning, multiple sanitising stations, contactless entry, and more. You can find all our 8 Key Commitments for Covid-Safety here.

We also encourage you to become familiar with our Member Code of Conduct to ensure you do your part to keep yourself and others safe when at the gym.

Under Tier 4 - visiting the gym is not permitted and our facilities in these areas will, unfortunately, be closed until further notice, as soon as we are permitted to open we will do so.


Fitness Classes
Under Tier 2 we can run Group Fitness classes with a reduced capacity of participants and social distancing measures in place.

However, within Tier 3 locations, we are not permitted to conduct Group Fitness Classes or Aqua Fitness Classes. We understand this is disappointing as we know how much our members value these sessions. Even so, we are wholly committed to adhering to the guidelines set out by the government and our industry advisors.

Under the newly introduced Tier 4 - visiting the gym is not permitted and our facilities in these areas will, unfortunately, be closed until further notice. Therefore no Group Fitness Classes will be running on-site, however, we have a full and comprehensive timetable of online LIVE classes which happen every day and cover many types of workout for you to continue your exercise at home, the following section covers these online classes in more detail and explains how to access them via our Instagram channel.


Online Classes
Don't forget we offer a great selection of classes online which you can still participate in every day LIVE or via our recordings at a time to suit you. Our fabulous teachers have been working tirelessly throughout 2020 to keep you fit and motivated and are continuing to offer excellent sessions. We are currently offering many online classes via Instagram Live and IGTV on a daily basis and we will continue to do so into the New Year.

Our online timetable is announced every Sunday for the week ahead. Click here to see the latest timetable and to read how to gain access - https://www.welcomegym.co.uk/blog/13860054/


If you are a member of a gym located in a Tier 4 area and your gym is closing, our advice is currently please await our instructions before making any changes to your membership or direct debit. Our management team is working through our options and will be in contact with all monthly payers to update you and give you specific guidance. You will receive a personal update via email, to the email address we hold on file for you. We understand that you will feel impatient for news but we are 100% committed to looking after you, our managers and our staff members and we need to ensure that all parties involved receive consistent information and therefore we ask for a little time to enable this to be is achieved.

If you have any questions at all please take a look at our updated FAQs on our website. And, if you can't find what you're looking for, then please don't hesitate to get in touch with us. We welcome any feedback, and we are all dedicated to ensuring you have a great experience.