Types of Data collectedAmong the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, email address, first name, last name, phone number, gender, date of birth, profession, address, postal code and bank details.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact Welcome Gym.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the
Cookie Policy.Mode and place of processing the DataMethods of processingWelcome Gym takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. The Data may be accessible to certain types of persons in charge of the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Welcome Gym. The updated list of these parties may be requested from the Welcome Gym at any time.
Legal basis of processingWelcome Gym may process Personal Data relating to Users if one of the following applies:
• Users have given their consent for one or more specific purposes.
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which Welcome Gym is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Welcome Gym;
• processing is necessary for the purposes of the legitimate interests pursued by the Welcome Gym or by a third party.
In any case, Welcome Gym will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
PlaceThe Data is processed by Welcome Gym at our clubs and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
If broader protection standards are applicable, Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by Welcome Gym to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with Welcome Gym using the information provided in the contact section.
Retention timePersonal Data shall be processed and stored for as long as required for the purpose they have been collected for.
Therefore:
• Personal Data collected for purposes related to the performance of a contract between Welcome Gym and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of Welcome Gym’s legitimate interests shall be retained as long as needed to fulfil such purposes.
Users may find specific information regarding the legitimate interests pursued by Welcome Gym within the relevant sections of this document or by contacting Welcome Gym.
Welcome Gym may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Welcome Gym may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processingThe Data concerning the User is collected to allow Welcome Gym to provide its Services, as well as for the following purposes: Analytics, Contacting the User, Content commenting, Handling payments, Remarketing and behavioural targeting, displaying content from external platforms and Managing contacts and sending messages.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Selling goods and services onlineThe Personal Data collected are used to provide the User with services and process payments.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.
Handling paymentsPayment processing services enable this Website to process payments by credit card, bank transfer or other means. To ensure greater security, this Website shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
Sage Pay (Sage Pay Europe Limited) Sage Pay is a payment service provided by Sage Pay Europe Limited. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: United Kingdom Contacting the UserContact form (this Website)By filling in the contact form with their Data, the User authorises this Website to use these details to reply to requests for information or any other kind of request as indicated by the form’s header. Personal Data collected: address, date of birth, email address, first name, gender, last name, phone number, profession and Postal code.
Mailing list or newsletter (this Website)By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Welcome Gym. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal Data collected: email address, first name, last name and phone number.
Managing contacts and sending messagesThis type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
Mailgun (Mailgun, Inc.) Mailgun is an email address management and message sending service provided by Mailgun, Inc. Personal Data collected: email address. Place of processing: United States
Messagebird (MessageBird B.V.) Messagebird is a SMS management and message sending service provided by Personal Data collected: mobile number. Place of processing: The Netherlands
Telecommunication TSG is a UK based telecommunications management service who in exceptional circumstances will contact members and recently expired members to evaluate the performance of the membership agreement on behalf of Welcome Gym for our research purposes.
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